The Crosscan App

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Real-time Data Solutions

Enterprise-level insights and real-time business intelligence that allow global retailers to move from insight to connection to transformation with speed and scale.

With Crosscan BigData systems for customer counting and people counting world’s biggest retail chains are able to analyse, evaluate and compare the KPI of all stores simultaneously. They react directly and quickly with appropriate measures by adapting optimized product presentation, staff planning and fitting advertising campaigns to the latest demands.

BigData

  • Store KPI Comparison
  • Peoplecounting
  • Optimized Personnel
  • Weather Forecasting
Crosscan retail analytics systems offer retailers a detailed overview of the number of persons, visitors and customers in all shops and franchise outlets. Crosscan's intelligent People Counting solutions recognize the paths of the visitors in the stores (path tracking), measure the length of stay of the customer at the display counter (dwell time measurement) and provide the retailer with a comprehensive report in real time.

StoreData

  • Route Tracking
  • Dwell Period Measurement
  • Website Traffic Analytics
Crosscan customer and visitor counters can be adapted according to the individual requirements of the large retail chains. In this way customer data of big franchise companies can be bundled and evaluated, even though their stores have different POS systems or several merchandise management systems.

ShopperData

  • CRM Systems
  • Purchase & Visit History
  • Social Networks
With crosscan ShopperConnect the modern retail sector communicates interactively with its customers through iBeacons, ESL Electronic shelf labels / digital price tags and digital media content such as branch TV. Customers like to use the new possibilities, because they benefit from particularly good information, intelligent discounts and best deals. The retail gains through greater and improved sales and consulting areas as well as increased revenues.

ShopperConnect

  • iBeacons
  • Electronic Shelf Labeling
  • Digital Signage & Store TVs
  • Surveys & Vouchers
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Real-time Store Management

All data that is generated by Crosscan sensors or 3rd parties like market research firms is aggregated by Crosscan Connect and analyzed in realtime and immediately converted to easily understandable actionables which are brought to your store staff by the Crosscan App.

Beside that Crosscan is able to control a lot of devices like lighting, a/c, multimedia and store audio systems as well as eletronic shelf labels. Crosscan not just monitors data quality and heartbeat of a lot of in-store devices, it is able to adapt the store experience to the current visitor.

Automatic control of the light in stores, connection with Crosscan Business Intelligence System. Intelligent lighting control for retailers.

Light

Crosscan analysis of customer data in chain stores and shops and control of audio and multimedia devices, in-store TV program from one system. Automatic volume control.

Audio

Crosscan Connect Business Intelligence monitors the visitor at every store and controls based on the data, the air conditioning + heating / cooling control automatically.

Climate

Crosscan Connect analyzes customer data in real time, shows the data to employees easily understandable and gives instructions as the controlling of esl / electronic price tags + displays.

ESL

Crosscan collects data about people in stores, analyzes and provides comprehensible reports

How it Works

Crosscan offers retailers the insights and tools they need to understand and connect with customers through richer shopping experiences.

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Customers Worldwide

Crosscan helps retailers transform the way they understand and connect with shoppers all over the world.

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